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VFS Global, Partnering Governments. Providing Solutions.
Partnering Governments. Providing Solutions.

Awards & Recognition

Over the years, VFS Global has continually improved and upgraded its processes to deliver world class service. The awards received acknowledging these standards are encouraging and reinforce the commitment to innovation.

  • VFS Global wins 5 awards at the World Quality Congress

    VFS Global bagged 5 major awards at the fifth edition of the World Quality Congress 2017. The awards ceremony conducted by the independent, not-for-profit global quality rating agency was held on 6 and 7 July 2017 at the Taj Lands End in Mumbai, in the presence of senior professionals and eminent thought leaders of the industry.

  • VFS Global wins award at Arabian Travel Awards 2017

    VFS Global has won the award for the 'Best Visa Facilitation Company' at the prestigious Arabian Travel Awards 2017. Vinay Malhotra, COO – Middle East & South Asia, received the award on behalf of VFS Global at the awards ceremony held at the JW Marriott Hotel at Deira in Dubai.

    The Arabian Travel Awards recognises success stories within the travel and hospitality industry in the GCC region. This award ceremony is held annually as a formal Black-Tie ceremony that is graced by the who's who of the Travel & Hospitality industry.

  • VFS Global wins the IMC Digital Technology Award

    In April 2017, VFS Global was awarded the IMC Digital Technology Award, under the Digitally Enabled Organization in Large Enterprise Category. The award was presented by Padma Bhushan Shri F.C. Kohli on behalf of IMC (Chambers of commerce & industry). Dhiren Savla, CIO, VFS Global accepted the award on behalf of VFS Global at the award ceremony held in Mumbai.

  • Golden Peacock National Training Award for 2017

    On 19 April 2017, VFS Global was awarded the Golden Peacock National Training Award for 2017 by the esteemed Golden Peacock Awards body, at a ceremony held in Dubai. This award acknowledges VFS Global’s exemplary training practices that contribute towards enhanced business performance.

  • VFS Global awarded ‘Most Outstanding Organization of the Year – 2016’ at the Travel & Hospitality Awards

    VFS Global was the recipient of the ‘Most Outstanding Organization of the year – 2016’ at the Travel and Hospitality Awards hosted by India’s leading travel monthly Travel and Hospitality. The award function, held in Delhi on 14 April 2017, recognised patrons of the Indian travel and tourism industry, felicitating those who have proven their vision and expertise in this industry on the global platform.

  • VFS Global receives 3 awards at the Customer Experience Awards 2017

    VFS Global’s Quality Team won 3 awards at the 10th edition of the Customer Fest Show 2017 concluded on 09 February in Mumbai. The honours were under the following categories: Best Customer Experience Team, Best Use of Technology to Enhance Customer Experience and Best Customer Experience Leader – Ms. Ramita Vyas. The award recognizes the initiatives taken up by VFS Global to better the overall customer experience through its robust organisational structure, highly skilled staff, and superior technological capabilities.

  • French President François Hollande bestows prestigious ‘Ordre
    National du Mérite’ on Zubin Karkaria


    Zubin Karkaria, CEO – VFS Global, and CEO – Kuoni Group, was appointed ‘Chevalier de l’Ordre National du Mérite’ (Knight of the National Order of Merit) by the President of the French Republic, François Hollande. The prestigious French award was conferred on Mr. Karkaria by HE Mr. Alexandre Ziegler, Ambassador of France to India, on behalf of President Hollande on 02 December 2016, at a ceremony held in Mumbai, India. The distinction recognises Mr Karkaria’s long-standing contribution in developing travel and tourism to France from across the globe, and acknowledges the role played by VFS Global.

  • SAP ACE 2016 awards for Leveraging Enterprise Analytics

    At the annual SAP ACE Awards 2016 held in Mumbai, India on 21 November 2016, VFS Global won the Award for Leveraging Enterprise Analytics in the category of Leveraging Analytics and Mobility, which acknowledges Indian businesses that have leveraged SAP solutions to transform the way they operate.

    The award was presented to VFS Global, by Mr Vivek Bapat, Senior Vice President, Global Head of Marketing Strategy from SAP and Mr Rahul Modi, Managing Director from Adarsh Credit Cooperative Society Ltd.

  • TAAI honours Zubin Karkaria with its ‘Award of Distinction’

    In honour of his long-standing contribution to the Indian travel and tourism industry, Zubin Karkaria, CEO – VFS Global, and CEO – Kuoni Group was conferred with the ‘Award of Distinction’ by the Travel Agents Association of India (TAAI). The award was presented to Mr. Karkaria at the 63rd TAAI Convention held in Abu Dhabi on 14 October 2016.

  • Award in Financial Excellence category: SAP ACE Award 2015

    At the annual SAP ACE Awards 2015 held in Mumbai on 2 December 2015, VFS Global won an award in the Financial Excellence category. This recognition acknowledges Digitalist Thought-Leadership maximising SAP solutions to drive massive business-transformation.

    The award was presented to VFS Global by Mr Pierre Gousset, Vice-president (Presales), and Mr Claus Andresen, COO (Acting), Indian Subcontinent, from SAP.

  • Express Intelligent Enterprise Award 2015 for LIDPROTM*: The Indian Express Group-led Express Technology Senate

    VFS Global was conferred the Express Intelligent Enterprise Award 2015 at a ceremony held at the Fairmont, in Jaipur on 21 August 2015. This award, yet again acknowledges the ingeniousness of this tool that has enabled remote processing of visa applications collected from multiple locations.

    *Patent pending. Copyright 2012. All rights reserved by VFS Global

  • IMC-Datamatics Global Services Pvt Ltd Award: IMC IT Awards 2015

    On 9 June 2015, VFS Global was felicitated with the IMC-Datamatics Global Services Pvt Ltd Award at a ceremony held in Mumbai. The company won the award in the Large Enterprise BPO/ITES category for its pioneering solution, LIDPROTM*. The company was chosen winner among renowned organisations from sectors such as banking a, financial services and insurance, education and technology.

    *Patent pending. Copyright 2012. All rights reserved by VFS Global

  • Today’s Traveller Award 2015 for Best Visa Service Provider

    VFS Global’s continuing efforts in service excellence, has led to the company winning the Today’s Traveller Award 2015 for Best Visa Service Provider. The company received the award in the Visa Service Provider Category at an award ceremony held at the Hotel Taj Palace in New Delhi, on 11 August 2015. Dr Mahesh Sharma (Minister of State (Independent Charge) for Tourism & Culture and Minister of State for Civil Aviation, Government of India) presented the award to Mr Vinay Malhotra (COO – South Asia and DVPC) who received the honour on behalf of VFS Global.

  • Golden Peacock Environment Management Award: 17th World Congress on Environment Management, 2015.

    At the 17th World Congress on Environment Management held in New Delhi, India on 11 July 2015, VFS Global garnered the prestigious Golden Peacock Environment Management Award within the Services category, within which the company was chosen winner from among 22 applications.

    The Award was presented by Shri Prakash Javadekar (Hon’ble Minister of Environment & Forests and Climate Change (I/C), Government of India) in the presence of other distinguished luminaries like Lt Gen J S Ahluwalia, PVSM (Retd) (President, Institute of Directors, India), Mr Surjit K Chaudhary (Secretary, Department of Chemicals & Petrochemical, Ministry of Chemicals and Fertilisers, Government of India), Retd Hon Baroness Sandip Verma (Minister for International Development, Government of UK), Mr M N Venkatachaliah (Chairman, Institute of Directors and former Chief Justice of India), Mr Rakesh Garg (Secretary, Department Of Telecommunication, Ministry of Communication & IT, Government of India), and Mr S Chakraborty (Chief Executive, Innovative Financial Advisors).

    Environment-friendly practices and processes imbibed by the company, which included efforts such as optimal energy usage at the workplace, investment in carbon offsetting projects and various social outreach endeavours that comprised awareness campaigns and volunteering efforts, contributed to this win.

  • International Business Excellence Award 2015 – Opportunity

    Towards 2020, a category that measures innovation, entrepreneurship and opportunism, VFS Global won the Opportunity Award for its innovative solution LIDProTM* (Location Independent Document Processing) that was developed in partnership with the Ministry of Foreign Affairs, Finland. This innovative solution enables remote visa processing that efficiently manages volumes, reduces costs and increases productivity. LIDProTM also incorporates workflow management at the remote processing centres and allows different stakeholders to work on a standardised set of documents enabling faster and more accurate decision-making.

    The award was presented by Helen Nellis, Lord-Lieutenant of Bedfordshire, to Mr Srinarayan Sankaran, Head – Business Development, VFS Global.

    *Patent pending. Copyright 2012. All rights reserved by VFS Global


  • “World’s Leading Visa Services Provider” award: TnH Awards 2015 ceremony

    VFS Global leadership position as an outsourcing and technology services specialist for consular support was recognised by the Travel and Hospitality (TnH) magazine, on 12 January 2015 through the “World’s Leading Visa Services Provider” award. This ceremony, which was held in New Delhi, India, was attended by distinguished luminaries.

    The award was presented by Shri L K Advani (Chairman, BJP Parliamentary Party) to Mr Vinay Malhotra (COO – South Asia and DVPC) who received the honour on behalf of the company.

    At the same ceremony, Mr Zubin Karkaria (CEO, VFS Global Group) was felicitated with the “Pioneer of the Global Visa Services Industry” award.

  • I.C.O.N.I.C IDC Insights Award 2014

    The I.C.O.N.I.C IDC Insights Award 2014 for Excellence in Customer Experience in the Retail and Service Sector was awarded to VFS Global. This recognition was presented on 12 December 2014 in Hyderabad, India. The award was presented by Mr Christopher Holmes Head - International Asia Pacific, IDC Insights, to Mr Dhiren Savla of VFS Global

    The company’s adeptness with deploying technology for enriching customer-service and associated client government relationship stands acknowledged through this win.

  • DSCI Excellence Award 2014

    VFS Global has won the DSCI Excellence Award 2014 for security in Business Process Management (BPM) sector. This is the most prestigious award constituted by Data Security Council of India (DSCI) and independent body constituted for public advocacy on data protection & privacy, both in India and abroad.

  • VFS Global’s Front Office Service (FOS) project garners Quality Management System (QMS) (ISO 9001:2008) certification

    The very first FOS project undertaken by VFS Global for the Municipal Corporation of Greater Mumbai (MCGM) was awarded the QMS (ISO 9001:2008) certification. Furthermore, the same has been earned within a year of launching this FOS operation, which speaks positively of the company’s emphasis on delivering world-class service quality with robust processes

  • Special Commendation for Golden Peacock Environment Management Award: 16th World Congress on Environment Management,2014

    During the 16th World Congress on Environment Management, VFS Global was felicitated with the Special Commendation for Golden Peacock Environment. The company has implemented environment-friendly work practices and processes among which optimising energy usage, offsetting 2672 tonnes of carbon dioxide through investment in carbon offsetting projects and social outreach endeavours including awareness drives and volunteering efforts, are the significant contributors to this recognition.

    VFS Global is the only company from the service industry winning a Special Commendation award among contemporaries who are top players in the manufacturing sector. This makes the honour momentous for the company.

  • HP IT Innovation Award honour for Major IT transformation project, 2014

    The Major IT transformation project undertaken by VFS Global’s IT team, has been felicitated by Hewlett-Packard (HP) with the HP IT Innovation Award. With this, VFS Global’s move from being employers of a traditional IT model to proponents of an “as-a-service”, consumption-based IT model, stands acknowledged.

  • ASD Gold Service Provider Award: Road and Transport Authority (RTA) annual gathering 2014

    The Roads and Transport Authority (RTA) one of the largest government departments in Dubai, recognised the services provided by VFS Global, with the esteemed ASD (Administration Service Department) Gold Service Provider Award. VFS Global’s par excellence service rendered in the handling of the RTA employees’ Schengen visa applications was hailed as being contributory to this win.

  • Al-Nasr Sports Club honour, 2014

    The winners of the GCC Club Cup, the Al-Nasr football team, presented a special letter thanking VFS Global for the exceptional services rendered in the handling of the players’ Schengen visa applications to countries like the UK and Australia, throughout all of last year. This felicitation took place at the VFS Global Visa Application Centre in Wafi Mall, Dubai.

  • Service Provider of the Year award: Asian Voice Political and Public Life Awards

    VFS Global won the prestigious “Service Provider of the Year” award. The award, presented at the 8th annual Asian Voice Political and Public Life Awards held in 2014, recognises the company’s exemplary service to the public for visa and consular services on behalf of High Commission of India in the UK and its respective consulates.

  • Excellence in use of Information Technology: IMC IT Awards 2013

    VFS Global won the prestigious IMC (Indian Merchant Chamber) IT Award 2013 for the Excellence in use of Information Technology. The company has won this award under “End Users of IT in Large Enterprise Category” for implementation of SAP and enterprise portal using SharePoint across the globe. This further reaffirms the company’s leadership position in driving business excellence through the integration of information technology (IT) into its business operation.

  • TAAI Appreciation Award for a Decade of Outstanding Service to Indian Travel & Tourism Industry: Travel Agents Association of India (TAAI) Annual Awards 2013

    VFS Global garnered the “TAAI Appreciation Award for a Decade of Outstanding Service to Indian Travel & Tourism Industry”, in recognition of the company’s leadership position in the outsourced visa and consular services market and its strong focus on offering innovative services that enhance the overall visa application experience for travel agents as well as visa applicants. The award also recognises the important role VFS Global plays in facilitating travel and tourism.

  • Travel Entrepreneur of the Decade Award: the First International Convention of Enterprising Travel Agents Association (ETAA), 2013

    The Enterprising Travel Agents Association (ETAA), conferred the Travel Entrepreneur of the Decade Award on Mr Zubin Karkaria, CEO, VFS Global Group, to honour innovation, excellence and contribution to the industry, during its first international convention held in Dubai in 2013.

  • Second Best Project of the year 2013 for LIDPro TM* (previously ELVIS): the Project Management Association of Finland

    LIDProTM, a breakthrough innovation by VFS Global developed in partnership with and for the Ministry for Foreign Affairs, Finland, has been awarded the second best project of the year 2013 by the Project Management Association of Finland.

    LIDProTM Program Manager Puittinen honoured as the Reformer of the Year 2013 in Finland.

    *Patent pending. Copyright 2012. All rights reserved by VFS Global

  • Best Network Security Implementation Award: Fortinet Network Security Awards, 2013

    VFS Global has been awarded the esteemed Best Network Security Implementation – 2013 award under the Fortinet Network Security Awards recognising the company’s leadership position in implementing the network security controls which are efficient and integrated with other networking controls across VFS Global.

  • Dubai Quality Appreciation Award for the outstanding commitment to pursuing excellence in 2012: 18th Business Excellence Awards by the Dubai Department of Economic Development held in 2013

    VFS Global has received the Dubai Quality Appreciation Award recognising the company as a role model organisation for business excellence through adoption of good practices and thorough approaches that are deployed systematically and are continuously measured and reviewed. The award was presented in the appreciation category of Dubai Quality Award (DQA).

  • TAAI Appreciation Award for Leadership in Innovation in the Visa Outsourcing Industry: Travel Agents Association of India (TAAI) Annual Awards 2012

    TAAI Appreciation Award for Leadership in Innovation in the Visa Outsourcing Industry has been awarded to VFS Global, acknowledging the company’s leadership position in the visa and consular services outsourcing market. The award is also a testament to the company’s strong focus on developing innovative solutions to enhance its service offerings for the benefit of its client governments and visa applicants.

  • Capgemini Leadership Award for Innovation: NASSCOM India Leadership Forum 2012

    VFS Global won the coveted “Capgemini Leadership Award for Innovation” at the NASSCOM India Leadership Forum 2012, in recognition of effective usage of technology for providing services to the client governments.
  • Safari India National Tourism Award as the “World’s largest, and a trusted, visa outsourcing company”: Safari India National Tourism Award 2012

    The Safari India National Tourism Award 2012 as the “World’s largest, and a trusted visa outsourcing company” was presented to VFS Global, which was organised by the Pacific Area Travel Writers Association (PATWA). This association is a leading travel writers’ organisation representing members from all over the world.
  • Three Global Awards for Excellence in Quality Management and Leadership: World Quality Congress & Awards 2012

    VFS Global has successfully won three Global Awards for Excellence in Quality Management and Leadership including, the Quality Excellence Award for Best eBusiness, Supply Chain Innovation Award and Quality Leadership Award at the World Quality Congress & Awards 2012.
  • Bloomberg - UTV Dream Employer of the Year 2012: World HRD Congress 2012

    VFS Global was awarded the “Bloomberg - UTV Dream Employer of the Year 2012” under the BPO / ITeS services category for best people practices, wide global reach, and excellent business model at the World HRD Congress 2012.
  • QCI-DL Shah National Award on Economics for Quality 2012: Quality Council of India

    VFS Global was honoured with the “QCI-DL Shah National Awards on Economics for Quality 2012”, for efforts on reducing overrides in biometrics for the Home Office –UK Visas and Immigration (UKVI) Visa Application Centres (VACs), besides also effectively using technology for maintaining high standards and security of scanned biometrics.
  • IQPC Best Process Improvement Project Award: International Quality and Productivity Centre (IQPC)

    VFS Global’s UK VAC in Kolkata, India, was awarded “Best Process Improvement Project” from International Quality and Productivity Centre (IQPC) in London in 2012.The project “Turn-Around-Time Reduction” won the award in acknowledgement of the business impact and scope of improvement exhibited to serve visa applicants.
  • Three CIO Awards: CIO100 Symposium and Awards 2012

    VFS Global has won the three most coveted awards for 2012 — CIO 100 Award, Networking Pioneer Special Award and CIO Hall of Fame Award at the CIO100 Symposium and Awards 2012.
  • Top 100 CISO Award: Top 100 CISO Awards 2012

    Top 100 CISO Award was presented at the Top 100 CISO Awards 2012, to recognise VFS Global for using information security technology in innovative ways to secure critical information of both its client governments and its business, in the most effective manner. This adeptness helped the company deliver business value, by creating competitive advantage, optimising business processes, enabling growth and improving relationships with customers.
  • Maximising Business Impact Through IT: EDGE Award

    VFS Global has earned admiration and the Edge award for ‘Maximising Business Impact Through IT’, consecutively for five years in 2009, 2010, 2011, 2012 and 2013.

  • Security Strategist Award for the ‘Best Information Security Initiative in India in 2008, and for ‘Leadership in IT Security’ in 2010

    VFS Global received the Security Strategist Award under the “Travel and Hospitality” category for the ‘Best Information Security Initiative in India’ in 2008 and for ‘Leadership in IT Security’ in 2010.
  • IT Governance and IT Security: ISACA Award

    VFS Global was chosen winner for the coveted Information Systems Audit and Control Association (ISACA) Award, which was conferred for its ‘IT Governance and IT Security’ in 2010.
  • Process Improvement in the services and transactions: Lean Six Sigma and Process Improvement Summit

    At the Lean Six Sigma and Process Improvement Summit 2009 in Orlando, USA, VFS Global received an award for ‘Process Improvement’ in the ‘services and transactions’ category.
  • iSixSigma Best Project: iSixSigma Summit

    In 2009, VFS Global was finalist in the ‘Best Project’ in Transactions’ category at the iSixSigma Summit held in Miami, USA.
  • Best Innovation Projects: Qimpro Convention

    In 2009, VFS Global was chosen finalist at the Qimpro Convention in Mumbai, India under the ‘Best Innovation Projects’ category.
  • Excellence in Training and Global HR Strategy: Employer Branding Award

    VFS Global won the prestigious Employer Branding Award in 2009 for its ‘Excellence in Training’ and ‘Global HR Strategy’.

  • Best HR Strategy and Training Excellence: Greentech HR Awards

    VFS Global received the prestigious Greentech HR Awards for ‘Best HR Strategy’ and ‘Training Excellence’ in 2010.

Testimonials

Hugh Keachie
Customer Service Excellence Standard Assessor at Centre for Assessment (CFA) in Manchester, UK

Tony Atkins
UKVI Entry Clearance Manager, Bogota


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