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VFS Global, Partnering Governments. Providing Solutions.
Partnering Governments. Providing Solutions.

Corporate Social Responsibility

Policy Statement

VFS Global strives to act as a good corporate citizen which takes into account the current and future economic, social and environmental impacts of its business activities. The company acknowledges and lives up to its responsibility to support sustainable development of its business in a manner which is congruent with and not detrimental to the overall interests of society at large. VFS Global is an integral part of Kuoni Group and its Corporate Social Responsibility (CSR) policy is closely linked to that of Kuoni’s.

As an industry leader with operations in over 100 countries, VFS Global is deeply committed to meeting not just regulatory requirements as far as CSR is concerned, but going beyond that to fulfil its moral obligations too.

In order to ensure effective management of the company’s corporate responsibility, it is committed to:

  • Integrating its corporate responsibility principles in its core business operations

  • Seeking an open and transparent dialogue with internal and external stakeholders

  • Defining strategies and actions which are based on clear measurement and monitoring systems

  • Continuously seeking ways to improve its sustainability performance.

The key tenets of VFS Global’s CSR policy are as follows:

  • Respecting Human Rights

  • Preserving the environment (climate change and natural resources)

  • Working towards general social development

  • Driving employee engagement

  • Ensuring strong governance

  • Maintaining internationally accepted standards and guidelines

Click here to view VFS Global’s CSR Policy for India

Click here to view VFS Global’s Annual CSR Report for India for 2015-16


Brian Davidson
Her Majesty’s Ambassador to Thailand

Hugh Keachie
Customer Service Excellence Standard Assessor at Centre for Assessment (CFA) in Manchester, UK

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