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VFS Global, Partnering Governments. Providing Solutions.
Partnering Governments. Providing Solutions.

Our Commitment

Code of Conduct


VFS Global maintains and promotes a corporate culture and behaviour in which honesty, integrity and respect for the law are viewed as essential to achieving desired success. VFS Global’s ethical and behavioural principles, which apply across the company’s global operations, are enshrined and explained in its Code of Conduct, which is intended to serve as a guide to its corporate and employee ethical behaviour. This Code is supplemented by more detailed internal regulations, policies and guidelines issued by VFS Global, which are applicable to specific geographic areas and/or fields of activities of VFS Global.

The VFS Global Code of Conduct is an integral part of VFS Global’s corporate culture and is binding upon VFS Global’s Board of Directors, Executive Board and all personnel of VFS Global as well as to all Facility Management Companies (FMC).

Anti-Corruption Regulation


VFS Global is committed to doing business ethically and believes that bribery and other corrupt practices are wrong and not acceptable. To underline this commitment, VFS Global’s Board of Directors has issued the Anti-Corruption Regulation which is based on the VFS Global Code of Conduct and is fully endorsed by the Executive Board.

The Anti-Corruption Regulation which applies to VFS Global’s Board of Directors, the Executive Board and all employees and associated persons and their directors, officers and employees makes it clear that they shall not offer, provide, authorise, request or receive a bribe or anything that may be construed as a bribe.

Quality Policy


VFS Global ensures customer satisfaction through quality of service, safety and security by the use of right technology, robust processes and the engagement of its employees and customers, leading to continuous improvement.

Environmental Policy


At VFS Global, we are committed to comply to all Legal, Regulatory, Statutory and other requirements with the ultimate aim of providing the safest environment and healthiest atmosphere to all our employees, customers, suppliers, and to anyone else interacting with us while conserving the natural resources and continually improve our processes.

Health, Safety & Security Policy


We at VFS Global ensure and commit ourselves to the health, safety and security of our employees, contractors, partners, visitors and customers through provision of ergonomic and safe work environment infrastructure and transportation and complying with applicable legislations.


Hugh Keachie
Customer Service Excellence Standard Assessor at Centre for Assessment (CFA) in Manchester, UK

Tony Atkins
UKVI Entry Clearance Manager, Bogota

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