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VFS Global, Partnering Governments. Providing Solutions.
Partnering Governments. Providing Solutions.

Biometrics Enrolment

  • VFS Global started biometric enrolments in 2007 for the Home Office – UK Visas & Immigration (formerly UK Border Agency) in 33 countries

  • Today, VFS Global's biometric solutions are used by several client governments worldwide for the services such as Multi Mission Model, Single Tenancy solution, Mobile Biometrics and Authentication systems

  • VFS Global’s capabilities in biometrics span across end-to-end Identity Management Solutions going much beyond enrolment services
  • VFS Global serves 60 client governments across 139 countries with over 66.82 million biometric applicants enrolled as on 30 June 2018

Delivering the requirements of our customers and providing value for money is important to VFS Global.
We understand the challenges around global migration and the need for governments to balance facilitation with security. Many governments are now turning to biometric technology to help them achieve this balance and improve their visa, immigration and identity management processes.

Our Expertise

We have leveraged our rich experience in providing biometric enrolment facilities for the UK and other governments to develop and improve our services around this technology and we are now able to offer our clients a secure and integrated biometric solution, including hardware and software, messaging and integration.

Our Solutions

Our biometric solution can be deployed in a fixed or as a mobile clinic. Specific operational requirements such as seasonal peaks can be accommodated in a number of ways with flexible and compliant operational processes. Our systems can be integrated with our clients own systems and are compliant with international data security standards.

The data we collect is securely encrypted and immediately sent to our clients as part of the end-to-end application process. Our partners have a worldwide reputation in biometrics and identity management and we have developed a strong service management capability with them to provide a secure, flexible and resilient operational platform.

We can provide:

A single tenancy solution:

  • front office dedicated to single client
  • full range of application and enrolment services
  • underpinned by a secure technical solution


Multi mission/agency solutions:

  • front office co-habited by several clients
  • full range of services as required by individual clients, hosted in the front office
  • underpinned by secure technical solution, allowing full data security and segregation


As a company we are now able to offer application and biometric enrolment services across a range of official government processes, for example: visa applications, residence permits/identity cards, passports and driving licenses. We also provide an identity checking service for our clients and their customers. Each of these services can be adapted to our clients’ requirements and are delivered to the highest standards.


Brian Davidson
Her Majesty’s Ambassador to Thailand

Hugh Keachie
Customer Service Excellence Standard Assessor at Centre for Assessment (CFA) in Manchester, UK

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